Please call us at 1-718-706-9670 or 1-718-NY-PRINT (1-718-697-7468) or 1-212-NY-PRINT (1-212- 697-7468) for the password/user name to upload your files. Thank You.
Please Note
If you are using a MacIntosh computer it is necessary to have the software Fetch to upload or download from our website.
If you don't have this software please click on this link http://fetchsoftworks.com/ .
From this site you can download the free version by clicking on the version 3.0.3 or
the free 15 day trial version 4.0.3.
VERY IMPORTANT
Please stuff all of your files using either STUFF IT or ZIP IT. This process keeps the integrity
of your files intact. Also for file management the art, fonts and the native document located
in one folder if we have any questions about your project. Thank You.
Instructions for MacIntosh Users
- Launch Fetch
- Type in host name ftp.bigcitygraphics.com
- Type in User ID/Password (please call us for this information)
- Leave Directory blank
- Click OK.
- Click on Put file
- Attach your stuffed or zipped file
- Select BinHex format
- Click ok
- Call customer service to tell us the file name
Instructions for PC Users
- Click on the FTP link below
- CType in your Username/Password (call for this information)
- Drag your STUFFED or ZIPPED file onto the Window